FAQs

You can choose to pay online via credit and debit cards, UPI, payment wallets, BNPL platforms, via bank transfer, DD, and cheque.

Your account will be activated within 1 business day. Do reach out to us if you need additional information.

We offer a 30-day money-back guarantee for all lifetime licenses of iSpring desktop products. If you are not satisfied with the product and want a refund, please contact our Support Team with detailed information about your issue. If the problem cannot be resolved, or the product does not meet your learning goals, we will issue a refund. Please note that products purchased under special offers and SaaS products like iSpring Learn LMS, Go1, and iSpring Market are not eligible for the money-back guarantee, but you can try them out during a 14-day free trial before purchasing.

You can transfer your license to another colleague within the same organization. Licenses aren't transferrable to another organization.

Yes, we offer discounts off the standard retail price listed online for qualified non-profit organizations. To acquire a Non-Profit License, please mention that you are non-profit to your sales rep. You will be asked to provide proof of your non-profit status. Please note that we don’t offer non-profit discounts for iSpring Learn LMS.

Yes, save up to 10% with a government discount Please share the name of your government institition with your Sales representative and we will contact you to verify your government status.